Customer Service

What do you want to get done to support your business?  We are here to fulfill it for you. 

Eastern Oregon Region

email customer service:

Western Oregon Region

email customer service:

Jessica Jacob
Escrow Processing Unit & Customer Service Manager
Bend, Oregon
Christie Smith
Property Information & Project Specialist
9 Locations
Emma Pittman
Property Information Specialist
9 Locations
Hannah Nelson
Property Information Specialist
9 Locations
Jen Haley
Property Information Specialist
9 Locations
Custom Mapping

Contact us, we love mapping.  Map types include:

  • Acreage property/rural maps with geo-referencing
  • Custom maps large and small
  • Individual subdivision maps depicting lot numbers, size and ownership
  • Neighborhood maps illustrating owner-occupied/non-owner-occupied homes for door-to-door lead generation
  • Poster-sized subdivision maps for Central Oregon cities
  • UGB Maps
  • Walking Maps

Demographics

Our property information specialists in customer service will provide neighborhood demographics and sales information offering your buyer the best match. 

Farming

Our lists include depth of selection criteria including:

  • County location
  • Custom map boundary search
  • Demographics by subdivision
  • Improvement criteria (building size, bedroom & bathroom count, building count, etc.)
  • Land use, zoning, and school district boundaries
  • Marketing analysis
  • Market value and sale price
  • Multi-property owners
  • Owner name
  • Owner-Occupied or Non-Owner-Occupied
  • Parcel type
  • Property radius search
  • Transfer & Recording dates
  • Vacant land & lot size 
  • Waterfront property

Homebooks

An excellent tool for showcasing a home and is most useful in an open house. It provides an overall context for the subject property, maps, demographic data, and lifestyle information. Homebooks may include:

  • Custom photo cover page
  • Employment centers & commercial areas
  • Lifestyle maps depicting dog parks, brew pubs.
  • Nearby parks & recreational facilities
  • School district information & maps

Labels

Printed Mailing labels are available for farm lists.

List Kit

The List Kit provides core essential information on your listing, including:

  • Assessors Map
  • Last Recorded Deed
  • Property Profile
  • Tax Information
  • Zoomed Assessor and Aerial Map

Map Packs

Our Map Packs provide the most frequently requested and useful maps for your listing in a bundle. Map options include:

  • Aerial Map
  • Assessor Map
  • Flood Zone Map
  • Locator Map
  • Subdivision Map
  • Tax Lot Map
  • Topographical Map
  • Zoning Map

Sales Comps

Sales Comps are homes of similar size, condition, age, and style that recently sold in a certain neighborhood. Evaluating this, and their selling price, can help determine a fair market value for a home.